Returns & Exchanges
At OceanAir Sports, we want to ensure you have the right gear for your next adventure, which is why we offer a 30-day return policy on all unused equipment in its original packaging. If your purchase doesn't meet your performance needs, our team is here to help you find the perfect replacement or issue a full refund.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Place the unused items back in their original packaging, ensuring all tags and protective materials are intact to qualify for a full refund.
Label and Ship
Print the prepaid shipping label provided via email, attach it securely to your parcel, and drop it off at any authorized carrier location.
Inspection and Refund
Once our technicians inspect the gear for quality assurance, we will process your refund or ship your new exchange items within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing